Privacy Policy

VosoSupply is operated by CÔNG TY TNHH ANNAM ORIGINS ("VosoSupply", "we", "us", or "our"). This policy explains how we collect, use, share, and protect personal information when you visit vososupply.com, create an account, contact us, or place an order.

We may collect the following information:

• Contact and account details, including your name, email address, telephone number, password, and saved addresses.
• Order and delivery details, including the products you purchase, billing and shipping addresses, order history, and communications about your order.
• Payment information processed by our payment providers. We do not store your complete payment-card number on our storefront.
• Technical information, such as your IP address, browser and device information, country or region, and cookies used to keep your cart, account session, language, and storefront preferences working.
• Information you choose to provide when you contact us, request support, or otherwise communicate with VosoSupply.

We use personal information as needed to:

• Process, pack, ship, and support your purchases.
• Create and maintain your customer account and shopping cart.
• Take payments, issue refunds, and help prevent fraud.
• Respond to questions, requests, disputes, and customer-service needs.
• Operate, secure, troubleshoot, and improve our website and services.
• Meet tax, accounting, customs, consumer-protection, and other legal obligations.
• Send marketing messages when you have asked to receive them or when otherwise permitted by law. You may unsubscribe at any time.

Depending on where you live, we rely on the performance of our contract with you, our legal obligations, your consent, and our legitimate business interests to process this information.

We share information only as reasonably necessary to operate our business, fulfill orders, and comply with the law. Recipients may include:

• Payment providers, including Stripe and PayPal, when you choose their services at checkout.
• Shipping carriers, fulfillment partners, customs authorities, and delivery-service providers.
• Technology providers that support our ecommerce platform, hosting, security, email, customer service, and website operations.
• Professional advisers, regulators, courts, law enforcement, or other parties when disclosure is required to protect rights, prevent harm, or comply with a legal obligation.
• A buyer, successor, or adviser involved in a merger, acquisition, restructuring, or sale of all or part of our business.

We do not sell personal information for money. Our service providers may process information only to provide their services to us or as otherwise permitted by their own terms and applicable law.

VosoSupply uses cookies and similar technologies to remember your cart, keep you signed in, select the appropriate country or language, maintain site security, and operate the storefront. You can block or delete cookies through your browser settings, but essential features such as your cart, checkout, or account may no longer work correctly.

We keep personal information only for as long as needed for the purposes described in this policy. Order and transaction records may be retained longer when required for tax, accounting, customs, fraud prevention, dispute resolution, or other legal requirements. When information is no longer needed, we delete it or de-identify it where reasonably possible.

VosoSupply is based in Vietnam and works with service providers that may operate in other countries. Your information may therefore be processed outside the country where you live. Where required, we use appropriate contractual or legal safeguards for these transfers.

Depending on your location, you may have the right to request access to, correction of, deletion of, or a copy of your personal information; to object to or restrict certain processing; or to withdraw consent. You may also update certain account information by signing in to your account.

To submit a privacy request, email us at sales@vososupply.com. We may need to verify your identity before completing a request. You may also have the right to complain to the data-protection authority where you live.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Access to personal information is limited to people and service providers that need it to perform their work.

No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. If we become aware of a data incident, we will investigate it and provide any notices required by applicable law.

We may update this policy to reflect changes to our services, business practices, or legal obligations. The revised version will be posted on this page with an updated date.